Shipping policy

Thank you for shopping with Eletria! We are committed to delivering your baby products safely and on time. Please read our shipping policy carefully.

Processing Time :

All orders are processed within 1-3 business days.

Orders are not shipped or delivered on weekends or U.S. holidays.

During high-demand periods, processing times may be slightly longer.

Shipping Time :

United States: Estimated delivery time is 7-12 business days after processing.

Delivery times may vary depending on your location, customs delays, or carrier issues.

Shipping Locations :

We currently ship only within the United States.

We do not ship to P.O. Boxes or APO/FPO addresses at this time.

Shipping Fees :

Shipping costs are FREE

Any applicable shipping charges will be displayed at checkout before payment.

Order Tracking :

Once your order has shipped, you will receive a tracking number via email.

Please allow 24-48 hours for tracking information to update.

Delayed or Lost Orders :

If your order is delayed beyond the estimated delivery time, please contact us at [your support email).

We are not responsible for delays caused by customs, weather, or carrier issues.

but we will assist you in resolving the matter.

Incorrect Address :

Please ensure your shipping address is correct before placing an order.

We are not responsible for orders shipped to incorrectly provided addresses.

Damaged Items :

If your item arrives damaged, please contact us within 48 hours of delivery with photo evidence.

We will arrange a replacement or refund as per our Refund Policy

Contact Us :

If you have any questions about shipping, feel free to contact us:

Email: support@eletria-tech.xyz

Store Name: ELETRIA